Dear All,
Very recently I got this update from one of the Oracle Support Duty Manager, for any of your urgent escalation of Service Request or If you like to speak with oracle support guy; you can call Oracle Global Customer Support and brief your concern to get an immediate response.
You can us this facility only if you have a authorised CSI number.
http://www.oracle.com/us/support/contact-068555.html
Thanks & Regards,
S.Grace Paul Regan
